Impact of Modern Communication Channels on Business Processes

Business organizational communication, due to digitalization and transformations that take place in this sense all business processes, takes a significantly different form from the one used be usually up recently. Online communication is more economical faster than offline reflects its important advantages, but lack of contact can disadvantages lead information overload reduced concentration recipients. The pandemic, which has driven businesses focus on digital channels as much possible, certainly significant impact accelerating change. Determining extent these are optimal for overall processes paper, presents secondary research available scientific theory. aim paper gather known facts determine future direction should go. shows need adapt new stress levels points problem feedback with nonverbal signals common traditional (which not online). In addition, results indicate increased use written raises questions about education regard.
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